Return and Refund Policy
At Social In A Box, we are committed to providing exceptional digital marketing services to help your business thrive. However, we understand that circumstances may arise where you need to request a return or refund for our digital marketing packages. Please familiarize yourself with our Return and Refund Policy to understand the guidelines and procedures for such cases.
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Eligibility for Returns:
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Our digital marketing packages are eligible for return under the following conditions:
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The package must not have been activated or used in any way.
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The request for a return must be made within [insert number] days from the date of purchase.
Please note that certain packages may have additional eligibility criteria specified on the product page. We strive to provide clear information regarding package eligibility prior to purchase.
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Return Process:
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To initiate the return process for a digital marketing package, please follow these steps:
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Contact our customer support team at [insert contact details] within the specified return period. Please provide your order number and a brief description of the reason for the return.
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Our customer support team will guide you through the return process and provide any necessary instructions or documentation.
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If applicable, deactivate any access or accounts related to the digital marketing package.
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Provide any requested information or materials to facilitate the return process.
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Refund Process:
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Once we receive and verify your return request, we will initiate the refund process. The refund will be processed using the original payment method used for the purchase. Please note that it may take [insert number] business days for the refund to reflect in your account.
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Refunds for digital marketing packages will be prorated based on the unused portion of the package. Any applicable taxes paid at the time of purchase will be included in the refund amount. Please note that setup fees and any non-recurring charges are non-refundable.
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Modification or Cancellation of Packages:
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If you wish to modify or cancel a digital marketing package, please contact our customer support team as soon as possible. We will work with you to find the best solution based on your specific circumstances and the package's terms and conditions.
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Contact Us:
If you have any questions or concerns regarding our Return and Refund Policy for digital marketing packages, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our services.